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  • Bainbridge
    This printer is good!!
    I can't say enough good things about this printer and especially about Qidi 's support. This printer is a beast.It is physically large compared to rep rap printers with the same build deck, but what you get with this printer is well worth it.It is direct drive so you have the ability to run flexible filament along with pla,abs etc. Since its enclosed material like abs run much easier. The build deck has a fantastic magnetic buildtak style build deck that materials stick to very well. The whole printer is super solid and built to last.Dual z axis supports and all aluminum axis mounts. Super easy to level.You can use an easy single point semiautomatic level or the full 3 corner plus middle leveling system.I contacted Qidi for the free upgraded extruder head and within an hour they responded. Now that's service! I also had a few newbie questions and ever question I asked I had a response within a few hours with pictures and descriptions of what mistake I was probably making. This company really cares about their customers .For the money I don't think you can do any better than this printer, and for any amount of money I don't think you can do better than buying from this company. Im just a regular guy who appreciates a good product with good support when you are spending the type of money these printers cost.

    Sep 10,2019

  • Warg
    Coolest Thing I Have Ever Owned!
    "Everything you need to start printing today is in the box. Assembly is really simple, because it comes fully assembled only a few miner parts for you to click into place. The instruction book is high quality with full color pictures that easily guide you through every step. You'll be up and printing in a matter of minutes, even if you've never seen a 3D printer. This printer is made of really high quality sturdy material and looks very professional. THIS is what a commercial ""out of the box"" printer should be like. It's exceptionally quite too. We previously had an Anet A8 and even though this printer is much bigger it's far quieter.
    We had an issue with our printer where the temperature readings were fluctuating wildly causing the extruder to be over-cooled which resulted in gaps in printing or peeling print layers. The support team responded to our email right away and worked closely with us to quickly diagnose the issue. They expedited a replacement part to us with easy to follow repair instructions and we've had high quality, detailed prints ever since.
    We're printing using ABS filament purchased from Amazon direct at 225C extruder temperature and 90C print bed temperature. Print quality is fantastic. This could quite possibly be the coolest thing you'll ever buy! Worth every penny."

    Sep 20,2019

  • Bill Starbird
    functionality
    My name is Bill Starbird and I am a total novice and new too 3d printing, I found that if you follow the directions the machine setup as well as the software setup was a snap. I have only had the X-Plus for about a week and printed 6 parts in which all but one came out fine on the first try. I believe the one that didn't come out on the first try I can tweak the settings a little and it will come out fine (now that I am not so afraid of trying different things). The machine is very quiet and I look forward to doing more difficult parts as my proficiency level increases.
    As far as customer support is concerned I have needed to contact them for minor issues such as recommended 3d Cad software that would be compatable with the slicer. In all instances the responses from customer service has been helpful, fast, and reliable. They make it obvious they are committed to helping you resolve your problem. This customer service department is second to none and the best I have ever had dealings with, they make thlngs happen quickly.
    I would highly recommend both the X-Plus quality and support service to anyone looking for the best in entering into
    the challenges of 3d printing.

    Sep 24,2019

  • Harris
    The best 3d printer I have ever used
    "1. It is very easy to set it up. Just follow the included manual, you can start to print the test model within one hour.
    2. The printer is sturdy built. Exterior looks beautiful and professional. The printing space is large enough that you can get a lot of large objects printed well.
    3. I really like the fast leveling function, which is super easy to do. I just need to check one point to make the bed level.
    4. The printed object can be removed by bending the plate. It saves a lot of my shoveling efforts and protects the plate from scratches. I noticed if the plate is scratch free, I don't need to apply glue to the plate anymore.
    5. It has a lot of cool functions like you can stop the printing in the middle and change a different filament and continue the job from where you stopped.
    6. The QIDI support is the best. They are super responsive to reply emails. They patiently explained the details about the product and helped me to solve the problem. Once I made a stupid mistake when switching filaments. The filament was stuck because I didn't follow the instructions. I called the QIDI support line and the technician helped me out."

    Oct 11,2019

  • Laurence.
    a Beginner
    This is my first 3D printer and using a machine like this for the first time can be intimidating, but let me tell you this machine is very easy to use. The configuration of the HUD is straightforward, the manual is actually useful and simple to follow in setup, and the included software is easy to tweak according to your preferences. The software is more or less Cura and a breeze to use, although I am still trying to figure out the best support structure settings. The supports can be difficult to remove using default settings so you're going to have to experiment.

    Customer Service has been very impressive. Every questions asked they will respond to any hardware, software, and other issues with your best interests in mind - they truly want their customers to have the best experience possible and have been extremely helpful. I have never had such a good experience with customer support elsewhere.

    Sep 11,2019

  • Lambert
    Amazing Printer For A Beginner or Advanced User
    Amazing product. I am a 3D printing newbie and I installed, leveled, and printed the test file in very short order. The included instructions and videos are very clear and easy. The X-Plus is very robust and well built. The shipping packaging was excellent. That was yesterday. Today I loaded the Qidi software on a PC and downloaded a Velociraptor file from the Internet and then imported it, Prepared (sliced) it, and then Wifi'd it to the printer and started the printing remotely. It could not have been any easier and smoother for a noob like myself. I purchase several types on filaments to try including a flexible one for RC tires, cell phone cases, etc.. I need both the high temp extruder and enclosed case that comes with it for the high temp materials. One nit is I wish I could check on the status of the print via Wifi as well since i submit the files and start the printer via WIfi now.

    Sep 14,2019

  • Terry
    This printer is a Beast!
    This printer is a beast…. Heavy duty in every way including weighing in at over 50 lbs. It has dual Z axis with two 10mm stainless steel rods on each side which makes the print bed rock solid. And this printer is quiet which tells me the bearings and stepper motors are premium. The printer has been going almost non-stop since I received it and has made many excellent prints. My grandson has been designing things on Tinkercad and having me print them for him which I enjoy doing. I haven’t tried to use any of the more exotic filaments yet but the printer comes with an additional extruder that goes up to 300 degrees Celsius so you can print nylon, polycarbonate, etc. Swapping the extruders is extremely easy. There are videos on the USB drive that comes with the printer that explains this process as well as many others

    Oct 08,2019

  • Gausig
    Reliable, easy to use and accurate!
    I'm a newbie to 3d printing. I do have some experience with graphics and CAD, but none using a 3d printer. That said, I was able to set this printer up (almost nothing to do except level the bed, which is simple), and print the supplied test model within about 30 minutes. The software is very easy to learn and use, and the printer works flawlessly. It's quiet, fast, and accurate. After a week, I've designed and printed 50-60 items, some as complex as a jewelry box with a sliding drawer (see photo), and have never had a failure of the printer. It's amazingly reliable and trouble-free. I had put off getting into 3D printing, thinking it would be an endless string of tweaking and adjusting, but this printer is ready to go right out of the box. I've printed using PLA, ABS, and PETG, and had zero problems with any of them.

    Oct 22,2019

  • Roy L.
    Very Pleased with the X-Plus
    I am new to 3D printing, and this is my first printer. I had been researching many brands and models, most in a much higher price range. I stumbled across this brand. I was very pleased with the specifications. This printer has a great resolution and the ability to print with various filaments. For my purposes, the X-Plus seemed to be a good fit because of the size capability.

    The manual is easy to follow. The printer was very simple to set up. Within no time, I was printing the test print which turned out very nice. I printed the same test a second time to verify repeatability. I was very pleased with the comparison in measurements between the two tests. I have only printed a handful of objects as I am still learning the software side, but they have all turned out well.

    Sep 18,2019

  • Daniel
    Real industrial grade machine
    " Its a real indusrtial grade printer with really clever mechanical solutions. Its clear that the engineers behind this machine have serious knowledge to make a really good product. For this pricetag this is the best choice. It has all the features that makes the printing experience easy and fun. It can print with high grade materials, even with carbon filled filaments and when it comes to change the noozle its very easy. It comes with all the spareparts that you will need. Its a direct drive machine, which is a very important factor when you need to print something that can strech.
    The customer service is also really great, once I had trouble with the temperature sensor and they immediately send me a new one."

    Oct 26,2019