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Questions des Clients

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Q

Bonjour, Y a t'il un verre protecteur sur l'écran et une coque ou faut-il les acheter séparément ? Merci

By Maud Jun-19/2019 11:59:21

A
Hello Maud,Thanks for your inquiry.、We recommend that you buy it separately.Package ContentsBack Case : 1 Cell Phone: 1 Charger: 1 English Manual : 1 Other: 1 x Type-C to 3.5mm Earphone Switchable Cable SIM Needle: 1 USB Cable: 1    Have a nice day.
Q

bonjour, a ce que il couvert la bande réseau 1800 Hz ?

By Boskas Jun-19/2019 03:53:26

A
Hello Boskas,Thanks for your inquiry.Networks:FDD-LTE: B1/2/3/4/5/7/8/12/17/20/28, TDD-LTE: B38/B39/B40 WCDMA: B1/B2/B4/B5/B8, TD-SCDMA: B34/B39, CDMA BC0 GSM: B2/B3/B5/B82G: GSM 1800MHz,GSM 1900MHz,GSM 850MHz,GSM 900MHz 3G: WCDMA B1 2100MHz,WCDMA B2 1900MHz,WCDMA B4 1700MHz,WCDMA B5 850MHz,WCDMA B8 900MHz Network type: CDMA,FDD-LTE,GSM,TD-SCDMA,TDD-LTE,WCDMA WIFI: 2.4G/5G WiFi,802.11a/b/g/n/ac wireless internet Wireless Connectivity: 2.4GHz/5GHz WiFi,3G,4G,A-GPS,Bluetooth,CDMA,Dual Band WiFi,GPS,GSM,WiFi CDMA: CDMA: BC0 TD-SCDMA: TD-SCDMA B34/B39 4G LTE: FDD B1 2100MHz,FDD B12 700MHz,FDD B17 700MHz,FDD B2 1900MHz,FDD B20 800MHz,FDD B28 700MHz,FDD B3 1800MHz,FDD B4 1700MHz,FDD B5 850MHz,FDD B7 2600MHz,FDD B8 900MHz,TDD B38 2600MHz,TDD B39 1900MHz,TDD B40 2300MHzHave a nice day.
Q

bonjour. y a t'il des frais de douane ? cordialement

By david Jun-04/2019 11:43:36

A
Hello David,Thanks for your inquiry.If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. For more details, please check your local customs website.See our FAQ's here: http://www.gearbest.com/about/faq.html  Have a nice day.
Q

Bonjour, le téléphone est-il neuf ? Reconditionné ?

By Alex May-29/2019 17:54:29

A
Hello Alex,Thanks for your inquiry.This phone is brand new.Have a nice day.
Q

bonjour je souhaiterais savoir qu'elle type de Prise du Charger ? UE ? je ne le retrouve pas de l'annonce cordialement

By clisson May-28/2019 17:15:30

A
Hello Clisson,Thanks for your inquiry.The charger is European standard. We will send an adaptor according to the order's country of delivery.Have a nice day.
Q

Bonjour, comment cela se passe t-il en cas de problème pour la garantie ?

By RENARD May-21/2019 09:25:09

A
Hello RENARD,Thanks for your inquiry.Please find all our warranty and returns policy information here:https://www.GearBest.com/about/warranty-and-return.htmlHave a nice day.